Refund Policy

Thank you for choosing Digi Skills for online computer education and training courses.

1. Course Purchase

When you purchase an online course from Digi Skills, payment is made for access to the selected course and educational content.

Please check the course name, course details and applicable fee before completing your payment.

2. Refund Eligibility

A refund request may be considered in circumstances such as:

• Duplicate payment for the same course
• Payment deducted but course access was not activated
• Payment or technical error
• Genuine technical issues preventing access to the purchased course

All refund requests are subject to verification.

3. Non-Refundable Situations

Refund may generally not be available when:

• The student has already accessed and used substantial course content
• The student has completed a significant portion of the course
• The course or examination has been completed
• A certificate has already been issued
• The request is only because of a change of mind after accessing the course

4. Duplicate Payment

If the same transaction is charged more than once, the duplicate amount may be refunded after verification.

5. Failed or Pending Payment

If money is deducted but the course is not activated because the payment is pending or failed, please contact Digi Skills with the transaction/reference details.

6. Refund Request Process

For a refund or payment-related issue, please provide:

• Student Name
• Registered Mobile Number
• Registered Email Address
• Course Name
• Transaction/Payment ID
• Date of Payment
• Reason for the refund request

Additional information may be requested for verification.

7. Refund Processing

Once a refund is approved, it will normally be processed through the original payment method or payment gateway, where technically possible.

The time taken for the refund to appear in your account may depend on the payment gateway or bank.

8. Course Access After Refund

If a refund is approved, access to the relevant course may be suspended or cancelled.

9. Technical Problems

If you cannot access a purchased course because of a technical issue, please contact Digi Skills first so that we can try to resolve the problem.

10. Policy Changes

Digi Skills may update this Refund Policy from time to time. The latest version will be published on this page.

11. Contact Us

Digi Skills
Website: digiskills.co.in

For refund or payment-related support, please use the Contact page on our website and provide your transaction details.